A little part of me has just died... ='(

[Dictatorfish]

Good afternoon,

This might sound a bit strange, but I'm at a dilemma. I am very attached to my online handle "Dictatorfish". When I first came up with the alias, "Dictatorfish" didn't exist on Google. For years, searching for "Dictatorfish" on Google only came up with me. "Dictatorfish" was a Googlewhack and I was very proud of that. Every gaming account I have is "Dictatorfish". Both my PSG and SOE accounts are "Dictatorfish".

When I attempt to migrate from PSG to SOE, I'm informed that the username "Dictatorfish" is obviously not available.

Assuming there's no way to merge the two accounts, would it be possible for me to close my SOE "Dictatorfish" account, making the username available to migrate my PSG account? Or would the username still be considered unavailable even after I close it?

Again, maybe this is a very relatively minor issue on paper. And logically I don't know why it's such a big deal for me. But the alias holds a lot of sentimental value for me (again, no logical explanation why). Is there anything that can be done? =/

Best regards,
Dictatorfish

Greetings Dictatorfish,

Thank you for contacting Sony Online Entertainment.
Unfortunately once an SOE account has been created, it is permanent and cannot be changed or altered. We can assist with deleting the SOE account [Dictatorfish], however that would not free up the name for the migration process. Deleting the account would permanently close the account and can never use the Station Username [Dictatorfish] in the future and would still remain unavailable. There is also unfortunately no way to merge the two accounts.

I do certainly apologize for the inconvenience this issue may have caused you. I certainly can understand your situation, however there is nothing we can do to free up the SOE account name [Dictatorfish]. If you have any more questions or concerns, please let me know.

Your reference number for this contact is: 140703-001171.

Regards,
TSR Samson L.

Contact SOE Account, Billing, and Technical Support
Phone and Email: http://help.soe.com/app/answers/detail/a_id/28939

There is no logical reason why I'm so upset about this. But I am. ='(

 

[Sharpe]

If i was you i would contact higby and see if there is anything he can do! They are able to change names on accounts and thats a FACT. If someone gets reported for a bad name i.e. rude or somthing they change their name! There has been people in the outfit that has had this done to them. So contact higby.

Sent from my HTC One using Tapatalk

 

[YamiNoTenshi]

[quote="Sharpe" post=34569]If i was you i would contact higby and see if there is anything he can do! They are able to change names on accounts and thats a FACT. If someone gets reported for a bad name i.e. rude or somthing they change their name! There has been people in the outfit that has had this done to them. So contact higby.

Sent from my HTC One using Tapatalk[/quote]

I think there's a difference between character names and account (login) names.

 

[StriKe_jk]

I don't really get it so the problem is,
SOE accountname: Dictatorfish
PSG accoutname: Dictatorfish

You need an SOE account to be able to transfer your stuff from PGS to SOE.
1. You aren't allowed to transfer your PSG stuff to a not "fresh-made" SOE account?
2. Your SOE accoutname isn't allowed because it has forbidden words?
3. Your SOE accoutname isn't allowed because it is the same as your PSG accountname?
4. In case of 1. you aren't allowed to delete your SOE accout to renew it afterwards?
5. In case of 1. they are unable to reset your SOE account to be "fresh-made"?
6. In case of 2. they won't change your accoutname even so it is restricted?
7. In case of 3. why does it matter at all that the accoutname is the same on two different databases?

 

[MarseeeTR]

Contact Higby/post on reddit. I've seen plenty issues solved via reddit when customer service couldn't help. Let us know if you post so we can upvote it.